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Common Queries

You Asked, We Answered

What is UV Light? How does it work?

UV light technology is used for sterilization in health care, industrial and retail spaces as well as train stations and airports, and even as a back up for disinfecting water. UV-C is a short wavelength light that denatures micro-organisms by destroying their DNA.

Unlike chemical disinfection, UV-C does not leave behind toxic byproducts, film or residue.

Our short-wavelength ultraviolet (UV-C) lights are used to destroy nucleic acids and disrupt the DNA of microorganisms, rendering them practically unable to perform negative cellular functions, including the ability to reproduce or infect.

UV light sanitizing is also one of the safest methods to purify the air. It kills pathogens that cause illnesses as well as contaminants that aggravate asthma and other respiratory conditions.

Overall, UV light is a safe, effective and affordable way to reduce germs, bacteria and viruses on inanimate objects when operated according to instructions. Ensure HQube is properly closed and zipped prior to operating . Do not open while switched on.  Never place any living items inside HQube. Do not allow children to operate. HQube is not a toy.

Is it Safe?

HQube is safe to use when operated according to the instructions. There is an automatic switch that turns the light off if the lid is opened.  Always ensure your HQube is sealed properly before turning it on. Never expose skin onto the UV lamps as this can cause serious sunburn. Never place any living items inside your HQube.

What Can I Use HQube For?

HQube is ideal for any high-touch items that can harbor bacteria and germs. Common items include remote controls, baby bottles, surgical masks, mobile phones, money, wallets, jewelry and watches, children’s craft items and toys, pens, calculators – any non-living items that you touch frequently and don’t sanitize.

What is your return policy?

If you are not 100% happy with your purchase, we offer 30 day returns, no questions asked. Simply contact us on sales@hygieneqube.com for a return authorization number, send your items back to us and we will either replace the item or refund you.

What are the payment options?

You can pay using major credit cards (Visa, Mastercard) and debit cards. We also accept payments via PayPal.